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Delivery hours: 7:00 AM to 1:00 AM

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Privacy Policy

 

Green Apple Pharmacy

Green Apple Pharmacy ("we", "us", or "our") operates the eCommerce website: https://applepharmacyonline.com (the "Service").

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website to browse and purchase products.

By accessing or using our Service, you agree to this Privacy Policy.

1. Information We Collect

To provide a smooth eCommerce experience, we collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Billing information

Order Information

  • Products purchased

  • Order history

  • Payment status

Technical Data

  • IP address

  • Browser type

  • Device information

  • Website usage behavior

Cookies & Tracking

We use cookies to:

  • Keep items in your cart

  • Save login sessions

  • Improve website performance

  • Provide personalized offers

You can disable cookies in your browser, but some features may not work properly.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate order updates (SMS/email)

  • Provide customer support

  • Improve website functionality

  • Send promotional offers (only with your consent)

  • Prevent fraud and ensure security

3. Payments & Financial Information

  • We do not store or access your card or bank details

  • All payments are securely processed through authorized payment gateways

  • Transactions are encrypted using SSL technology

4. Sharing of Information

We only share your data when necessary with:

  • Delivery partners (for order fulfillment)

  • Internal pharmacy and operations team

  • Trusted service providers (hosting, analytics, etc.)

We do NOT sell or share your data for marketing purposes without your consent.

5. Data Retention

We keep your data only as long as necessary for:

  • Order processing

  • Customer support

  • Legal and financial compliance

Order and transaction records may be retained as required by law.

6. Account & Data Deletion

You can delete your account at any time:

  1. Log in to your account

  2. Go to My Profile / Personal Information

  3. Click Delete Account

  • Personal data will be removed within 90 days

  • Order history may be retained for legal purposes

7. Data Security

We implement strong security measures:

  • SSL encryption

  • Secure servers and firewalls

  • Restricted data access

However, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfer

Your data may be stored and processed in Qatar or other locations where our systems operate.

By using our Service, you consent to this transfer.

9. Children's Privacy

Our website is intended for users aged 18 and above.

We do not knowingly collect data from minors.

10. Third-Party Services

We may use tools such as:

  • Analytics services (e.g., Google Analytics)

  • Payment gateways

  • Delivery systems

These providers only access necessary data and are required to protect it.

11. Marketing & Communication

With your permission, we may send:

  • Promotions and offers

  • Order updates

  • Important service notifications

You can unsubscribe at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page and may be notified via email or website notice.

13. Contact & Complaints

For any questions or complaints, please contact us:

 

Whatsapp
Customer Call