Shipping & Delivery
Delivery in Qatar: All orders are delivered within 2 hours maximum to anywhere in Qatar.
Return & Exchange Policy
Please retain your receipt or order confirmation for reference.
All medicines, baby milk powder, food products, cosmetics, makeup, dermo-cosmetics, skincare, haircare, wearable items, handicapped chairs, and walking aids are eligible for return or exchange strictly in accordance with Ministry regulations and consumer protection laws.
Other Items:
- Returns are accepted within 24 hours of delivery
- Items must be unused, unopened, and in original packaging
- A valid order confirmation or receipt is required
Important Notes:
- Returns or exchanges that do not meet the above conditions may not be accepted
- Refunds (if applicable) will be processed as per company policy
Mode of Refund for Returned Items:
- Items paid in cash: Refund will be issued in cash.
- Items paid using a credit or debit card: Refund will be processed to the same card account used for the purchase
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